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Privacy Policy

When is your personal information disclosed or shared?

At Lentes Now we do not sell, rent or lease your personal information to third parties.
The data processors we work with, share with and receive your information to conduct our business and fulfill our obligations to our customers are GDPR compliant, both EU-based and non-EU-based. These data processors include payment gateways; Delivery service; advertising networks; analytics providers; and email providers.
However, to comply with our obligations to you as a customer (or otherwise contractually affiliated with us) and to the legal operation of our Sites (which includes preventing fraud or enforcing or protecting the rights and property of Now Lenses and the safety and welfare of our customers). employees), we may disclose or share some personal information with the following recipients:
Our professional advisors such as lawyers, accountants and financial advisors;
Regulators, government and state authorities in connection with our compliance procedures and obligations;
Law enforcement authorities in order to comply with any law, regulation, subpoena or court order;
A buyer or potential buyer of all or part of our assets or business, and their professional advisors, in connection with the purchase;
A third party to respond to requests related to a criminal investigation or alleged or suspected illegal activity;
A third party, to enforce or defend our rights, or to face reputational or financial risks;

How your personal information is protected

The transmission of information on the Internet, and over networks in general, is not completely secure and there are always risks. We strive to protect your personal data and use best practices in the field of e-commerce to ensure your security.
We store personal information on secure servers that are managed by us and our service providers, and occasionally in hard copy backup files that are kept in a secure place in Brazil.
Personal information related to your orders is collected, transferred and stored on our servers, a reliable and GDPR compliant hosting company.
Personal information related to your communication with us in the form of tickets is collected, transferred and stored at Paypal, a trusted payment gateway service company.
Personal information stored or transmitted by our staff and our systems is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate. In addition, and whenever possible, we keep data out of networked systems.
Your full credit / debit card or other payment details must be entered on the PCI-compliant payment gateway sites. Lenses Now uses reliable GDPR-compliant payment processing services (PayPal and Skrill) to process your payment. We do not store or access your credit / debit card or other payment information.
Your personal information, provided through your account registered on our site, is encrypted. To encrypt personal information, we use secure socket (SSL) software. This technology prevents you from inadvertently revealing personal information using an unsecured connection. Our site is certified with an SSL certificate, which verifies that it is secure.
Your access to your personal information

The personal information we collect about you, including some of the information you provide to us, may be accessed by logging in to your account.
You have the right to make a request to access other personal information we hold about you. To make an access request, please contact our privacy representative using the contact details at the end of this privacy policy. You also have the right to request that your personal information be transferred in a structured, commonly used, machine readable format.
If you have unresolved concerns, you also have the right to complain to data protection authorities. The data protection authority in the EU and the EEA shall be the data protection authority of the date of the country: (i) of its habitual residence; (ii) your place of work; or (iii) where you consider the alleged violation to have occurred.

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Like many other commercial sites, we use a standard Internet technology called a cookie file. To use our sites and services, you must have cookies enabled. Cookies are small text files stored on your computer in your browser’s cache folder. Cookies are custom designed.